Helping patients keep up their exercise after discharge

A home exercise programme comes with a check built in: the next appointment, where the patient knows you will ask how the exercises went. Discharge takes that check away, and for plenty of patients it is where home exercise programme adherence starts to slip. A TriageFit partnership gives a patient who is ready to keep training a new check every week, with a coached programme around it and coaches who read what they send.

A check-in to report to every week

The check-in takes a few minutes on the day the patient chooses. They go through the sessions they did and how each one felt, how their habits and food went, an optional weigh-in and a win from the week, and finish with ratings for energy, recovery, motivation, sleep and stress. Whatever they logged during the week is already filled in, so the check-in asks how the week felt rather than for a record of it.

A coaching message about the week arrives within seconds, and the next week is rebuilt around what the check-in showed. A real coach reads the same check-in, so a pain that keeps coming up is in front of a person as well as the software.

Nudges that bring a patient back

A plain reminder goes out when a check-in comes due. If a week goes by without one, the next nudge is a warmer one that helps the patient pick up where they left off instead of starting again. Midweek, a short note from the AI coach on the patient's dashboard looks at how the week is going so far, so a slipping week is noticed before it ends.

Help on the days in between

The AI coach answers at any hour. A patient short on time can ask it to trim a session, move one to another day or swap an exercise for the equipment in front of them, and away from home it proposes a programme they can do where they are. When something hurts, it proposes a swap that works around the problem and says when a physio should see it. Each change is a proposal the patient confirms, so the plan never moves without them.

Coaches and the group

Coaches review the form-check videos patients send and answer questions in the group, in the open, so the answer is there for the next member who has the same question. Group challenges run through the year as well, which gives a patient training on their own some company in it.

A programme that starts from the injury

The programme comes from the patient's own intake, which takes about thirty minutes and includes a body map where they mark where it hurts, on which side and how badly. The injury shapes the programme from the first session and the exercises that aggravate it are left out. The training runs in coach-designed phases of four to six weeks, with the effort each session asks for adjusting to how the patient is recovering, and some answers in the health screen, such as chest pain during activity, keep the programme waiting until the patient's own doctor says they can go ahead and the patient confirms it in the app. Coached exercise after physio discharge covers the handover itself.

A missed week, and the week after

Say a patient you discharged after a hamstring strain joins through your link, trains three times a week for a month and then goes away for a week with work. From the hotel they tell the AI coach they have a small gym and half an hour, and it proposes a programme they can do there, which they confirm. They miss that week's check-in all the same, so the next nudge is a warmer one, and when they check in the following week they pick up where they left off rather than starting again.

What your clinicians see of it

When a patient chooses to share, your clinicians see one adherence figure for how well they are keeping to the plan, next to the programme week they have reached, the date of their last check-in and how long it has been since they last used TriageFit. Anyone who stops for a while is marked as disengaged. The cohort report shows adherence across everyone sharing with the clinic over the last twelve months, and any group under five people is withheld.

The sessions themselves, the food logs, the journal and the messages between the patient and their coach are never part of what a clinician sees. Sharing is the patient's choice, they can stop at any time, and their coaching carries on the same either way. Physio patient retention sets out the whole summary.

What it costs

The partnership costs the clinic nothing. A patient pays for their own membership at €50 every 4 weeks or €500 a year, less the 10% discount your link takes off every payment. How the partnership works goes through registration, sharing, commission and ending it.

How to register

You can register the clinic in a few minutes, and the partner link is live from the moment you submit, ready to print on the one-pager you hand to patients. The clinic partnership page sets out everything else, and sharing opens once we have verified the clinic.