Last updated: 7 October 2026
The TriageFit platform ("Service") is operated by TriageMethod Ltd, a company registered in Ireland, trading as TriageFit ("we", "us", "our"). For our company registration details, or any question about these Terms, contact us at info@triagemethod.com.
By accessing or using the Service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms form a contract between you and TriageMethod Ltd.
TriageFit provides AI-assisted health and fitness coaching, including personalised training programmes, nutrition guidance, health score tracking, habit tracking, and related features. The Service is intended for general wellness purposes only.
TriageFit is not a medical service. The Service does not diagnose, treat, cure, or prevent any disease or medical condition. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your GP or qualified healthcare provider before making changes to your health, exercise, or nutrition routine.
The training programmes in the Service were built by the Triage coaches, and the software and artificial intelligence (including large language models) help adapt them to you. The Service also uses artificial intelligence to generate coaching recommendations, nutritional suggestions, health insights and answers to your questions. AI-generated content:
TriageFit makes no warranties regarding the accuracy, completeness, or suitability of AI-generated content.
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must promptly notify us of any unauthorised use.
Your statutory 14-day right to cancel. If you are a consumer in the EU/EEA or UK, you have the right to cancel your subscription within 14 days of it starting, without giving a reason, under the Consumer Rights Directive 2011/83/EU (in Ireland, S.I. No. 484 of 2013). To exercise it, tell us before the 14 days are up, for example by emailing info@triagemethod.com with a clear statement that you wish to cancel. Where the right applies, we refund what you paid.
When the right ends. Your coaching starts as soon as you have paid. Your programme and nutrition targets are digital content, built from your intake once you finish it. At the last step of the intake, before we build them, we ask you to confirm that you want them now and that this ends your 14-day right to cancel this purchase. Once you confirm and they are built, the payment you made is final. We record when you confirmed and the wording you were shown, email you a copy, and will give you that record on request.
Cancelling at any time. You may cancel from the Settings page or by contacting support. Cancellation takes effect at the end of the current billing period, and you keep access until it expires. We do not otherwise refund part-used billing periods, without prejudice to your statutory rights above.
You agree not to:
All content, trademarks, and intellectual property on the Service are owned by or licensed to TriageFit. You retain ownership of the personal data you provide. By using the Service, you grant us a limited licence to process your data as described in our Privacy Policy.
You have the right to access, export, correct, and request deletion of your personal data at any time. See our Privacy Policy for details.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. Your statutory rights as a consumer are not affected by these Terms.
Subject to the paragraph above, and to the maximum extent permitted by law, TriageFit and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Subject to the first paragraph of this section, our total aggregate liability shall not exceed the greater of $110 USD or the amount you paid for the Service in the 12 months preceding the claim.
You agree to indemnify and hold harmless TriageFit from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
We may modify these Terms from time to time. Material changes will be communicated by email or in-app notification at least 14 days before they take effect. If you do not agree to a change, you may cancel before it takes effect and will not be charged for any period after that. Continued use of the Service after changes take effect constitutes acceptance.
We may suspend or terminate your account if you violate these Terms or for any other reason with reasonable notice. Upon termination, you may request an export of your data within 30 days.
These Terms are governed by the laws of Ireland, and disputes may be brought in the courts of Ireland. If you are a consumer, nothing in this section deprives you of the protection of the mandatory consumer-protection rules of your country of habitual residence, or of any right to bring proceedings in the courts of that country where applicable law so provides.
The EU Online Dispute Resolution platform closed on 20 July 2025 and is no longer available. If you are a consumer in Ireland, the Competition and Consumer Protection Commission publishes guidance on your rights at ccpc.ie. If you are a consumer elsewhere in the EU, your national European Consumer Centre can assist with a cross-border dispute; the Irish centre is at eccireland.ie. You can also contact us directly at info@triagemethod.com and we will try to resolve the matter with you first.
For questions about these Terms, contact us at info@triagemethod.com.