What a seat in your employee wellness programme gives each person

An employee wellness programme is decided in the weeks after the launch email, when each person chooses whether to open the invitation and then whether to keep going in week three. With TriageFit, a seat is one person's full coaching membership, and its first month runs from an invitation to a programme built around their week and a check-in that a coach reads.

The invitation

The company sends its announcement first, from its own email, so people know the invitation is coming and that taking part is optional. The invitation arrives by email with a link that lasts a week, and a fresh one can be sent if it runs out. The person signs in with the address it went to, or creates an account with it, and sees the offer before they accept: who is funding the seat, that the membership costs them nothing while the seat runs, and exactly what the company can see.

Someone who already pays for TriageFit accepts with their own account, as long as the invitation went to the address that account uses. Their own plan stops at the end of the period they have paid for, nothing more is charged, and their training, history and data carry on as they were. Anyone who joins can leave the organisation later from their settings.

The intake

The first thing a new member does is the intake, which takes about thirty minutes and can be saved and finished later. It asks about their goals, the training they have done before, injuries and restrictions, how their week runs and the equipment they can reach, whether that is a full gym or a pair of dumbbells at home. A few answers in its health screen, such as chest pain during exercise, pause the build until the person's own doctor has signed off on exercise, and the programme follows as soon as they record that go-ahead in the app.

The first week

The programme is built from those answers, in phases our coaches designed that run four to six weeks and keep cycling for as long as the person trains. Every slot holds an exercise from a library of 382, chosen to suit their equipment, their injuries and their level, and the main lifts have video. Their food targets are matched to their metabolism, and they log what they eat against them. They also pick the day of the week they check in.

The first check-in

When the first week ends the check-in comes round, and it takes a few minutes. The sessions they logged are waiting in it already, so they add how the week felt, how their food and habits went, an optional weigh-in and a win, and rate their energy, recovery, motivation, sleep and stress. A coaching message about the week comes back within seconds, a real coach reads the same check-in, and the second week is rebuilt from what it showed.

When the working week gets in the way

Work weeks rarely go to plan, and the AI coach covers the days between check-ins. It answers at any hour and can cut a session to the time that is left, move one to another day, swap an exercise for the equipment in front of them or put together sessions for a work trip, and each change is a proposal the person confirms. When something hurts, it proposes a swap that works around the problem and says when a physio should look at it. Coaches review form-check videos and answer questions in the group.

What the company sees that month

The roster lists who was invited, who accepted and where each seat stands. The workforce health report sets out group figures only, starting with how many people joined, finished the intake and were active in the past month, and it never shows a figure for fewer than five people. A person's programme, check-ins, measurements and messages stay with them, and so does whether they opened the app on any given day. What an employer can see goes through it screen by screen.

One seat through its first month

Take a customer-support lead who has not trained properly since college, with a knee that complains on stairs and a pair of adjustable dumbbells at home. The invitation arrives on a Monday and they accept it on their phone at lunch. The intake takes two sittings that evening, the knee goes in as an injury, and the programme that comes back has three sessions a week at home with the movements that aggravate the knee left out.

In the first week two of the three sessions happen, and the Sunday check-in says the third was lost to a late shift. The coaching message reads the missed session next to the late shift, and the second week is rebuilt around the evenings they actually have free. In week three a two-day work trip comes up, and the AI coach proposes sessions for the hotel gym, which they confirm. At the end of the month the company's report counts them among the people who have finished the intake and been active in the past month, and says nothing about this one person.

What a seat costs

A seat is priced a year at a time: €500 a seat for 10 to 24 seats, €450 a seat for 25 to 49 seats, €415 a seat for 50 to 99 seats and €375 for 100 or more, with VAT included. The whole pack is priced at the band its size lands in, so a pack of 25 comes to €11,250 for the year. Packs of 10 to 50 seats are bought online by card, or by SEPA direct debit when billed in euro, and for a larger pack the enquiry form brings a quote by email from a person. Seats added during the year are invoiced for the rest of the term.

Starting one

Everything is on the business page, where you choose a seat count and pay, and the organisation's portal is ready within a minute or two. The corporate wellness programme sets out the kinds of programme employers buy and how each is priced, and the employee wellness app goes further into the app each person uses.