A corporate wellness programme that coaches each person

A corporate wellness programme is whatever a company funds to keep its people healthy, and in practice that covers four quite different purchases: access to gyms, an app on the phone, a line to call when something goes wrong, and coaching. TriageFit sells the fourth. A company buys a pack of seats, each seat gives one person the full TriageFit membership for the year, and the person is coached through their own training, food and recovery while the company sees how the team is doing as a whole.

The kinds of programme employers buy

Gym access schemes fund or discount a membership at a network of gyms and studios. They give people somewhere to train, and what happens once they walk in is left to them.

Wellbeing apps put content on the phone: meditation, sleep stories, step challenges and courses. They are easy to roll out to a whole workforce, and use depends on each person opening the app and deciding what to do with it.

Employee assistance lines give people a confidential number to call for counselling, advice or support when something at home or at work is going wrong. They are there for the hard weeks, when someone needs to talk to a professional.

Coaching seats give each person a plan of their own and someone reading how it is going. A TriageFit seat is a coached programme for training, nutrition and recovery, built from an intake and adjusted every week from a check-in. It sits comfortably beside any of the other three, and it is the one that gives a person something specific to do on a Tuesday evening.

What decides the cost

Every model is priced per head, and the useful question is per head of what. Some programmes charge for every person on the payroll whether they use the benefit or not, some charge for each person who signs up, and some charge by the visit or the session. The first is simple to budget and pays for everyone who never takes it up. The last tracks use closely and is hard to forecast.

A TriageFit pack is priced per funded seat. You choose how many people to fund, each seat is one full membership for twelve months, and the price of a seat falls as the pack gets bigger, from €500 a year down to €375, with VAT included. The cost of a corporate wellness programme sets the models side by side.

What each person gets

Whoever accepts a seat gets the same membership a person paying for themselves gets, with nothing held back and nothing to pay. It starts with an intake of about thirty minutes that asks about their training history, how their week runs, the equipment they can reach and any injuries, and their programme is built from those answers in phases our coaches designed. Their food targets are set to fit them and adjust as the weeks go on, and the effort each session asks for follows how they are recovering.

Once a week they check in, which takes a few minutes. A coaching message about their week arrives within seconds, a real coach reads the same check-in, and the next week is rebuilt around what it showed. Between check-ins the AI coach answers at any hour and can shorten a session, move one to another day or swap an exercise for the equipment in front of them, and each change is a proposal they confirm. Coaches review form-check videos and answer questions in the group.

The employee wellness programme follows one seat from the invitation through the first month.

How a seat pack works

Packs of 10 to 50 seats are bought online. You name the organisation, choose the number of seats and pay by card, or by SEPA direct debit when the pack is billed in euro. The organisation is set up within a minute or two, and an email with the link to its portal goes to the billing address.

From the People tab of the portal you invite your people by work email, one at a time or as a CSV. Each invitation carries a seat. The person accepts it, opens their own account or connects one they already have, and the membership is theirs. A seat that is revoked goes back into the pool straight away and can be given to someone else.

The portal also gives you an announcement to paste into your own email before the invitations go out. It says what the benefit is, who the invitation will come from, that taking part is optional and exactly what the company can see, so the invitation lands as something people were expecting.

Seeing what gets used, and nothing more

The company has two views of the programme. The roster shows who was invited, who accepted and the state of each seat, and for each person who accepted, the name on their own account, their email, their seat type and the date they joined.

The workforce health report is one printable document, with participation counted across the whole roster and figures broken down by department where the numbers allow it. Every figure in it is a group figure, and no figure is ever shown for fewer than five people, so a small team's figures are held back rather than pointing at the three people in it. Each invitation can carry optional labels, and the department label is the one the report uses to break figures down, so it can speak about one part of the business.

Nobody at the company can see a person's programme, check-ins or measurements, or whether they opened the app this week, and each person is told exactly what the company can see when they accept. A billing admin sits a step further back and cannot open a health report at all. What an employer can see goes through each screen.

Keeping it voluntary

Under the corporate terms, taking part is voluntary. A company may not make accepting a seat a condition of employment, use whether someone accepted or declined a seat in any decision about them, or try to identify anyone from the group reporting, and when it invites people it tells them that TriageFit is optional and that it sees only the roster and group numbers. The announcement in the portal already says so.

When someone leaves, or the pack ends, the person keeps their account, their history and their data, and is offered a personal plan. Nothing about them comes back to the company.

A company rolling it out

Take a software company in Galway with seventy people across four teams. The head of people buys a pack of 25 seats at €450 a seat, which comes to €11,250 for the year with VAT included, and pastes the portal's announcement into an all-staff email, with a line asking anyone who wants a seat to reply. Twenty-five people reply in the first week, and the next morning the head of people uploads their work emails as a CSV, with a department label beside each one.

A month in, the roster shows twenty-two accepted and three invitations still open. The report counts how many of them have finished the intake and how many were active in the past month, and where it breaks figures down by department, engineering and product have lines of their own while finance, where four people accepted, has none, because four is below the floor. When eight more people ask for a seat in the second month, the head of people adds eight seats from the portal, and they are invoiced for the rest of the term at the same €450 a seat, because thirty-three seats still sit in the same band. When one of the engineers leaves in the spring, their seat is revoked, they carry on with a personal plan if they want one, and the seat goes to the next person who asked.

What it costs and what you sign

Seats cost €500 a seat for 10 to 24 seats, €450 a seat for 25 to 49 seats, €415 a seat for 50 to 99 seats and €375 for 100 or more. A pack costs the seat price multiplied by the number of seats, and the whole pack is priced at the band its size lands in. The invoice shows the Irish VAT broken out of the pack total, and a company established outside Ireland that is reverse-charged gives its VAT number at checkout, has the invoice reissued without the Irish VAT and gets that part refunded. Packs can be bought in euro, sterling or dollars.

The pack renews every twelve months, and the billing contact is emailed the renewal date and the seat count about thirty days before. Seats can be added at any time and are invoiced for the rest of the term, and a reduction takes effect at the next renewal. For more than 50 seats, send the enquiry form and a person replies by email with a quote, volume pricing and the rollout steps.

The procurement pack is published in full: the corporate terms, the data processing agreement, the data-flow summary, the security overview, the sub-processor list and a one-page summary with seat prices in all three currencies. TriageFit is run by TriageMethod Ltd in Ireland, the app and its database run in Frankfurt, and AI processing runs in EU regions only.

Buying a pack

Everything above is on the business page, where you can choose a seat count and pay. The procurement checklist for a wellness platform lists what HR, IT and legal usually ask, with where each answer sits, and a wellness programme for a small business covers a pack of 10.